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Leading Geeks: How to Manage and Lead People Who Deliver Technology by Paul Glen

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Foreword

In this important and useful book, Paul Glen tackles a frontier topic in business, and does so in a way that makes a significant contribution to our understanding not only of geeks, but of professional people in general.

His articulation of the manager's tasks (provide internal facilitation, manage ambiguity, nurture motivation, and furnish external representation) is an innovative and insightful contribution to what real-world managers must do and how they serve their teams. Glen's years of practical experience are clearly reflected in the text and make this book a practical guide to action that will provide managers of technical professionals (inside corporations or in service provider firms) with concrete suggestions and, perhaps as ...

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