Preface

Six Sigma has always been about radically improving the performance of an organization, a pursuit to which we have collectively dedicated more than 85 years of our careers. We first worked together at DuPont in the early 1980s. We continued our professional relationship over the years, and in 1995, we both independently began our work in Six Sigma. Having been involved in improvement efforts most of our careers, we were both amazed at the tremendous financial results produced by Six Sigma and, later, Lean Six Sigma, the integration of Six Sigma with Lean Enterprise. We continued our discussions of Lean Six Sigma over the next several years as we deployed the method in different organizations.

Although we began to see numerous books published ...

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