Leading in Times of Crisis: Navigating Through Complexity, Diversity, and Uncertainty to Save Your Business

DEVELOPING WHOLE LEADERS ACROSS AN ENTERPRISE

A large financial services institution recently asked us to tell them who among their top hundred leaders had the potential to be on a future executive committee, and who were the real “whole leaders” in this group. They chose sixty high-potential leaders and asked us to assess them, develop them as a group, and provide an individual report on each one of these key leaders as a potential whole leader. We designed an approach that included an intensive action learning experience in which twenty leaders were each assigned to a large team to work on a key issue facing the firm. Among the topics were serving future Hispanic customers, managing risk in the face of terrorism, and developing a modern ...