O'Reilly logo

Leading Leaders by Jeswald W. Salacuse

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 7

TASK NO. 3: MEDIATION

Settling Leadership Conflicts

I’ll tell you what leadership is. It’s persuasion andconciliation, and education, and patience.

—DWIGHT D. EISENHOWER

NO MATTER HOW INTEGRATED an organization may be, its individual members are bound to have conflicts with one another. Corporate vice presidents struggle over the size of their budgets. Law firm partners fight over corner offices and their share of partnership profits. Research scientists battle over laboratory space, credit on research reports, and the promotion of junior colleagues. As long as resources like money, space, and credit are limited, competition for them is inevitable. As a result, one finds competition and conflict in various forms throughout all organizations, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required