Chapter 10. Redesign Functions to Be Integrators

FUNCTIONS (INCLUDING HR, FINANCE, IT, LEGAL, MARKETING, AND SUPPLY CHAIN) can serve as the mortar that holds the building blocks of a closely related portfolio of businesses together. The HR organization integrates the operating units by delivering common approaches to selecting people, by creating alignment with the right rewards systems, and by stewarding leadership talent as a company-wide asset that can be redeployed across businesses. Finance integrates the business operating units by driving common measurement systems, setting financial targets, and helping ensure that capital moves to the right opportunities in the portfolio. Corporate IT, legal, and supply chain functions all play similar ...

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