Chapter 11. Design the Leadership Organization

WE LEARNED FROM A WISE CLIENT YEARS AGO that it is best for the top executive to be candid with incumbents at the start of a design process that he or she intends to keep options open with regard to what positions will report directly to the top, and who will fill those positions. That same executive would make calming assurances that solid performers would find a home in the new organization, but would make clear that there were no guarantees about what or where that home might be. This turned out to be a model we've seen work many times. It can be especially helpful if the leader makes clear that each person should participate in the design process with the expectation that he could end up in any ...

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