Leading People Through Disasters

33

Chapter 2Developing a Business Continuity Plan That Addresses Human Issues

This chapter covers the following topics:

• Educating yourself about the elements of a business continuity plan
• An overview of plan requirements
• Putting the core team together
• Creating an Emergency Operations Center
• Communications planning
• The 10 most common reasons for business continuity plan failures

Introduction

Planning for unknown events that may affect the workplace is akin to developing system requirements for new software. No matter how many bright minds get together to consider all the contingencies, there will be some potential outcome that you overlooked, never dreamed of, or could not have even imagined.

First of all, you must adopt the mindset of planning ...