book

Leading People Through Disasters

by SPHR Kathryn McKee, Liz Guthridge

July 2006

Intermediate to advanced

192 pages

4h 21m

English

Berrett-Koehler Publishers

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Why This Book?The Audience for This BookHow to Use This BookPart I: Planning for DisastersPart II: Dealing with DisastersThe Resources SectionPrinciples to Live and Work By
How HR Started Leading—First by Accident and Then by Design
OverviewPreparing for a DisasterDealing with a DisasterFacing a Disaster Head On
IntroductionOverview of RequirementsYour Business Continuity Planning TeamExperts to Complement Your Planning TeamThe Urgency of PlanningDeveloping the PlanTeam Operations: Planning versus Dealing with a DisasterThe Role of EmployeesCreating an Emergency Operations CenterHow Many Business Continuity Plans Do You Need?Practicing Emergency ResponseConsidering EmployeesPlanning for Timely Business ResumptionEnsuring the Success of Your PlanCommunicating with Employees

Philosophy on Interim Human Resource ManagementBasic HR PoliciesReturning to WorkPlanning for Emergency Employee CommunicationAction Steps
OverviewSeven Critical StepsModeling Self-Awareness and Self-ControlCaring for Employees under Extreme ConditionsTips for Managing the Human ElementAction Steps
Managing Stress after a Disaster A Guide for Employees
OverviewEnlisting ExpertiseDeveloping Special Employee Relations Training ProgramsManagers and SupervisorsResponsibility StructureAction Steps
Getting Back to Work after a DisasterEmployee TraumaResponses to Performance DeclineSpecific Performance ProblemsMeeting with an Employee Who Is Having TroubleAction Steps
Overview10 Action StepsPlanning the RestabilizationAction Steps
OverviewPsychological RecoveryMore on Employee Assistance ProgramsThree Stages of Disaster RecoveryAnger and WearinessAction Steps
OverviewConnect with Your Internal PartnersRefresh RecordsRun Through RedundanciesEstimate Risk and ROIHunt and Tame the Silent, Sugarcoated Moose®Review with New EyesCheck Your SuppliesBuild a “Just-in-Case” Inventory of Emergency SuppliesBuild Goodwill with EmployeesAction Steps
Business Continuity PlanningGeneral Crisis ManagementDealing with the Human Aspect of Trauma and GriefDealing with Natural DisastersEmployee Assistance/Behavioral Health ManagementLeadershipStrategic PlanningInternet Resources
EarthquakeOutsideIn a VehicleInsidePreventing FiresWhen a Fire OccursWhom to CallWhat to SayEmergency Telephone NumbersEvacuation ProceduresFire ExtinguishersSheltering in PlaceSevere WeatherHazardous MaterialsUtilitiesBomb ThreatsBomb Threat ChecklistEmergency Evacuation Procedures
For Your HomeIn Your Car
ForewordThe Purpose of This BookPrologueChapter 1Chapter 8Chapter 9
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