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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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An Overview

After Motorola's creation of Six Sigma, AlliedSignal and GE popularized it in the 1990s. Today it has become widely recognized as an effective method for improving business performance. These successes have encouraged many other companies such as Ford, DuPont, 3M, Dow Chemical, and American Express, as well as companies in the Pacific Rim and in Europe to undertake Six Sigma initiatives. Many small and mid-size companies such as W. R. Grace, Crompton, Cummins and Lincoln Electric are also using the Six Sigma approach. Six Sigma has been found to be effective in all types of companies including manufacturing, service, financial, and health care. Six Sigma also applies in all parts of the organization, including manufacturing, new product ...

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