Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies

Less Successful Six Sigma Deployments

To preserve confidentiality, some details of the companies discussed in this segment have been changed. The names (Royal Chemicals and Diversified Paper) are fictitious, and any resemblance to real company names is coincidental. Our intent is to show how Six Sigma can fail to achieve the desired results if not properly deployed, rather than criticizing any particularly company. We emphasize, however, that all the facts pertaining to Six Sigma deployment and results are accurate, and are taken from sources involved with the actual implementation efforts.

Royal Chemicals

Royal Chemicals (remember, the name is fictitious) is a chemical food additives company with approximately $1 billion in annual sales. It ...