Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies

The Long-Term Impact of Six Sigma

The long-term impact of Six Sigma is summarized in Figure 7-5. Most organizations initiate Six Sigma in operations. This start is usually followed in 12–18 months by expansions into administrative and transactional processes, and R&D processes (beginning in the managing the effort phase, and expanding in the sustaining momentum and growing phase).

Figure 7-5. The Long-Term Impact of Six Sigma

Top management has fueled the deployment through its leadership, evidenced by such things as clear goals, resources, breakthrough expectations, and a deployment plan. Of particular importance is the clear communication of ...