chapter 7
How do you create a team that delivers and is well perceived?
- Increasing team’s awareness of how they are perceived
- Increasing level of responsibility for team delivery and team brand
‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’
Maya Angelou
Self-assessment
Before reading the chapter, do the following quick self-assessment.
How would you rate the following in your team?
Mission impossible
Roger’s team was invisible. Everyone knew that they were a system development team, but they kept such a low profile that no one really knew what they ...
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