August 2015
Intermediate to advanced
216 pages
4h 9m
English
‘Whosoever desires constant success must change his conduct with the times.’
Niccolo Machiavelli
Before reading the chapter, do the following quick self-assessment.
How would you rate the following in your team?

Jenna was at her desk, struggling to get her work finished to close off the week. It was 4 pm and the familiar pinging sound of a new email broke through her concentration. Part of her didn’t want to look at it for fear of getting distracted, ...