Leading Teams

Table of contents

1. Pocket Mentor Series
2. Title Page
3. Copyright Page
4. Table of Contents
5. Mentor’s Message: Juggling Managing and Leading
6. Team Management: The Basics
   1. What Is a Team?
      1. Identify the types of “teams”
      2. Consider the benefits of teams
      3. Understand the problems of teams
   2. How to Plan for a Productive Team
      1. Understand what teams do
      2. Identify the characteristics of productive teams
      3. Plan for your own productive team
      4. Watch for signs of failure
   3. How to Form a Productive Team
      1. Identify team roles
      2. Select the right kind of team members
   4. How to Lead a Team
      1. Recognize the team process
      2. Organize a start-up meeting
      3. Make the team goals clear to every team member
      4. Establish ground rules
      5. Assume your role as leader
      6. Improve team communication
      7. Develop a high-performing team
      8. Take a periodic time-out
   5. How to Handle Team Problems
      1. Keep the team on target
      2. Examine your own leadership style
      3. Deal with performance problems
      4. Manage conflicts
      5. Reunite factions
      6. Step between one-on-one conflicts
      7. Reinvigorate commitment
   6. How to Evaluate Performance
      1. Use appropriate performance measures
      2. Select evaluation methods
      3. Review the performance of individual team members
      4. Reward your team
7. Tips and Tools
   1. Tools for Leading a Team
   2. Test Yourself
      1. Answers to test questions
   3. To Learn More
      1. Notes and Articles
      2. Books
   4. Sources for Leading Teams
8. Notes
9. How to Order