7

Imperatives for Leaders

When we think about a great team, the image we conjure up almost always includes a great leader. A surgical team flawlessly executes a risky and demanding procedure. The lead surgeon emerges from the operating room to receive the gratitude of the patient’s family. An industrial team regularly sets new plant production records. The team leader receives an award and soon thereafter is promoted. An airplane encounters serious problems, but the crew finds a way to work around them and lands safely. All applaud the captain. The final chords of Mahler’s Resurrection Symphony reverberate in the concert hall. The conductor, exhausted but beaming, turns to accept the applause of the audience.

Our tendency to assign to the leader ...

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