Chapter 11Leading from the edgeThe future of work
Considering the pace of change in technology, you may be wondering what the future of work is going to bring. Factors shaping this future include technological advancements and changing societal norms. One trend that is already having a major impact on the workplace is the rise of artificial intelligence (AI). AI is changing the way we work by automating tasks and providing employees with new tools to be more productive. Chatbots can handle customer service inquiries, freeing up employees to focus on other tasks. As AI continues to evolve, it will likely have an even bigger impact on the workplace, potentially changing the very nature of work itself. There are ...
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