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The Role of L&D in the Digital Age

Brandon Carson

The digital age is reshaping every aspect of business and leaving no industry untouched as its three forces—technology, globalization, and demographic shifts—have brought the largest-scale job transition since the Industrial Revolution. According to McKinsey, by 2030 as many as 375 million workers, or roughly 14 percent of the global workforce, may need to switch jobs (Bughin et al. 2019). This massive shift means companies are going to have to reimagine their learning strategies, and it also requires the learning and development (L&D) organization to assess how it meets the changing needs of the workforce and the business. Learning leaders now face more pressure to evolve their core practices ...

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