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Changing Times: Innovate for Impact

Ann Quadagno and Catherine Rickelman

“100 percent of jobs will change because of technology. Skills will be the number-one issue of our time.” —Ginni Rometty, former Chief Executive Officer, IBM

Learning organizations are being challenged more than ever to respond to changing business needs, rapid upskilling requirements, shifts in the markets, and learner expectations. In a recent C-suite study from IBM’s Institute for Business Value, 65 percent of CEOs reported people skills as having a strong impact on their business, and people skills were also named one of the top three factors for affecting the organization (Ikeda, Zaharchuk, and Marshall 2019). Other studies indicate that constant upskilling and ...

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