Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results

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Organizational Culture and How It Impacts Employee Engagement

• The importance of vision
• Senior leaders’ role with respect to vision
• The link between vision and strategy in engaging employees
• The link between vision and values, recruiting and hiring, and retention
• How the Baldrige framework reinforces the vision

Although the quote “Culture eats strategy for breakfast” has frequently been attributed to Peter Drucker, that fact hasn’t been substantiated. However, given Drucker’s body of work, it certainly seems like something he might have said. The quote underscores the importance of culture to any organization, regardless of how simple ...