Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results

5

Using Data to Drive Engagement

• Advancing an organization that traditionally has had little data and measures
• The value of comparisons and benchmarks
• Using data to promote healthy competition
• Using data to drive ownership of the organization’s performance

The importance of transparency in promoting employee engagement is becoming well documented. Some of this may be due to the changing demographics of the workplace, with millennials entering the workforce in droves. With them come their expectations for what is required to engage them, and transparency is at the top of their list. In 2013, TINYpulse analyzed more than 40,000 anonymous ...