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Accelerating Excellence®

Sister Mary Jean Ryan, FSM, the former CEO of the first Baldrige Award recipient in health care (2002), SSM Health Care, has said, “I’ve always maintained that the reason to apply for Baldrige is that it’s the best way to get better faster.”1 That’s precisely what we mean by accelerating excellence®.

One of the areas that applying for Baldrige will cause you to reflect upon is your organizational culture. Is your culture accidental or intentional? Senior leaders of high-performing organizations act to create and sustain purposeful cultures designed to focus on excellence. Culture is a catalyst for accelerating excellence ...

Get Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results now with the O’Reilly learning platform.

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