Honor the Past, but Don’t Be Trapped in It
The day before something is a breakthrough, it’s a crazy idea.
PETER DIAMANDIS
Before we examine the adaptive and progressive strategies Starbucks designed to ensure that the brand stays relevant, let’s take a moment to look at one of the biggest challenges to fostering innovation for strong brands like Starbucks: complacency and inertia born of success. One of the best examples of the liability created by past accomplishments is the Polaroid Corporation.
The glory days for the legendary Polaroid brand ...
Get Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.