Chapter 4

ENTERPRISE-LEVEL CONTINUOUS IMPROVEMENT

After defining business objectives, the next important step in transforming your development process is creating an enterprise-level continuous improvement process. Executives need to work with their management chain and partners to lead this process because they are the only ones who can align the resources within the organization to drive the level of transformation that is required. They also have an end-to-end view of the value chain and are best positioned to bring all the resources of the organization ...

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