Decision Time: Remove or Improve?
Your leadership obligation is to the group as a whole. The majority of this book is dedicated to transforming the troublesome to the tremendous. Many of the examples focus on individuals. But do not be misled. The primary purpose that guides your action should have the overall mission of the group in mind.
Consider the case of Hank, the expert everyone wanted to run away from. With Alison’s help he was able to recover his trust with his teammates and improve his overall performance as well as that of the team, ...
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