December 2015
Intermediate to advanced
256 pages
5h 1m
English
Content preview from Leading Through Language
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
11 THE LANGUAGE OF LEADERSHIP IS…AUDIENCE-CENTRIC
A few years ago I was having lunch with Bonita, the head of talent development for a large U.S. retail company. Over coffee, she told me about Marcus, a senior vice president of sales, who could wow customers and win major agreements – but couldn't inspire his sales people to buy into his vision and sales strategy.
Bonita was concerned because sales people kept leaving Marcus's team, and those who stayed reported low levels of employee engagement and even lower confidence in the future. They complained about Marcus's poor communication skills – and a lack of direction. This was surprising to Bonita; Marcus seemed like the last person to be branded with “poor communication skills.” He was known as “the magician” for his ability to walk into a customer pitch and pull a rabbit – a deal – out of a hat.
Bonita laid out these facts to Marcus, and asked him to explain why his employees didn't seem inspired by him. If Bonita was expecting sheepishness or even accountability, she was quickly disappointed.
“It's simple Bonita,” he said, “my audience isn't smart enough to understand my vision and strategy.”
Bonita blinked, trying to process whether she'd heard correctly. “Excuse me?”
“It's true. I did my MBA at INSEAD. I'm the top sales person in this industry. I'm operating on a level that really only our fellow executives can grasp. That's why I've been able to win these huge mandates. And that's why the Board and our executive team ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.