response now, not someday. So facing
a complex challenge puts people in a
bind and ensures that they will experi-
ence some stress as they try to think
and reflect together without letting
analysis lead to paralysis.
NO GOING IT ALONE
In the face of complex challenges, a
leader, no matter how skilled and oth-
erwise effective, cannot simply step
into the breach, articulate a new
vision, make some clarifying deci-
sions, and proclaim success. Because
a complex challenge requires a whole
system and all the people in it to
change, it lies beyond the scope of
any individual person to confront.
Complex challenges make it virtually
impossible for an individual leader ...