Leading Virtual Teams

Table of contents

1. Contents
2. Mentors’ Message: The Power of Virtual Teams
3. Leading Virtual Teams: The Basics
   1. Why Virtual Teams?
      1. What are virtual teams?
      2. Why are virtual teams valuable?
      3. What challenges do virtual teams bring?
   2. Setting the Stage for Success in Your Virtual Team
      1. Achieving clarity on goals, roles, and processes
      2. Defining leadership responsibilities
      3. Assessing the team’s culture
   3. Fostering Team Identity
      1. Holding a launch meeting
      2. Establishing communication protocols
      3. Encouraging collaboration
   4. Keeping Team Members Aligned Through Communication
      1. Sustaining agreement about processes and results
      2. Documenting expectations
      3. Keeping everyone informed (1/2)
      4. Keeping everyone informed (2/2)
   5. Using Coaching to Enhance Team Performance
      1. Facilitating communication
      2. Clarifying priorities
      3. Easing isolation
      4. Addressing performance problems
   6. Leveraging Technology Effectively
      1. Assessing your team’s technology needs
      2. Establishing rules about e-mail
      3. Using Web sites and intranet sites
      4. Using databases, fax machines, and group document software
      5. Using live-meeting technology (1/2)
      6. Using live-meeting technology (2/2)
4. Tips and Tools
   1. Tools for Leading Virtual Teams (1/2)
   2. Tools for Leading Virtual Teams (2/2)
   3. Test Yourself
      1. Answers to test questions
   4. To Learn More (1/2)
   5. To Learn More (2/2)
   6. Sources for Leading Virtual Teams
   7. Notes