CHAPTER 5

Let Talent Lead! Promoting Self-Organizing Teams

If you love crime stories as much as I do, you are probably familiar with American TV series like Homicide, The Wire, and The Shield. These shows often open with a crime scene. A person has been shot in the street, and there usually is another person at the victim’s site, screaming: “Someone call 911! Someone call 911!”

What’s fascinating to me is that these fictitious characters are not taking any first aid measures themselves. Instead, the only thing they actually do is scream for someone to call 911. Of course, the leadership examples of ordinary people who comfort victims and save lives humble and inspire us. And the fact that, in real life, many individuals in a crowd remain passive ...

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