9

COMPLEXITIES THAT CHALLENGE BALANCE

In the preceding section and indeed throughout this book, we encourage you to be mindful of maintaining a dynamic tension between the opposing competencies of the model. It is certainly true that over time and across multiple situations we believe you will find greatest success by managing your behavior such that you operate near the midrange on each competency (neither overdoing nor underdoing consistently). Striking a balance will enhance your ability to cultivate trust and increase the likelihood that you will lead in an authentic fashion—particularly during times of change and transition. That being said, there are also times that call for the ability to manage “out of balance” in order to meet the demands ...

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