Leading with Conviction: Mastering the Nine Critical Pillars of Integrated Leadership
by Shalom Saada Saar, Michael J. Hargrove
7
The Pillar of Coaching
I have learned that people will forget what you said; people will forget what you did; but people will never forget how you made them feel.
—Maya Angelou
Coaching unquestionably requires focused effort and dedication, but the rewards can be enormous. Bob Nardelli, the former CEO of Home Depot, believes that without a coach, people “will never reach their maximum capabilities.”1 In addition, a recent study out of Stanford demonstrates that formal coaching increases retention rates for students.2 Given the fact that most business schools lack a sound curriculum in coaching-related skills, more and more companies are picking up the ball and making coaching an integral part of their strategy to develop and grow talent. Coaching ...