219
Index
taboo lists, creating, 174
taxi drivers, 175
teams, 59
CQ, 181–186
diversity in, 15–16
multicultural, 171
termination of expatriate
assignment, 17
Thailand, cultural values, 91
time, 90
clock vs. event, 92–93, 94
by regions and nations, 90
value to culture, 27
timing, in negotiation, 150–151
topics of discussion, 139–140
touching, 147
training
on diversity, 26, 36, 42–43
for international travelers,
183–184
planning for CQ, 191–194
travel, 6, 174
travelers, international, 183–184
triple bottom line, 56–59
trust, 152–153
Tsang, Katherine, 16
ugly American syndrome, 58
uncertainty avoidance, 90, 102–106
by regions and nations, 90
United States
change of attitudes toward,
57–58
cultural values, 91
power distance level, 101
world predominant images of, 73
universal human behavior, 70–71
universities, with international
student population, 188
Van Dyne, Linn, 25
verbal actions, 28
Wal-Mart, 65
Weber, Max, 82–83
Wege, Peter, 56
Welch, Jack, 54
“Why? Why? Why?” strategy, 129
words, 137, 138–145
in apologies, 142–143
in compliments, 143–145
in orders or requests, 140–142
topics for conversation, 139–140
yoga, 81
youth workers, mimicry by, 153
Zakaria, Fareed, 57

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