Chapter 2
Benefits of a Questioning Culture
We have all heard sayings like these:
- Go along to get along.
- Don't rock the boat.
- They're not paying me enough to think.
If these and similar comments are commonplace around your organization, it is safe to say that it does not have a questioning culture. In organizations that discourage questions, information is usually hoarded, people keep their heads down and stick to their knitting, and few people are willing to take any risks. In answer-driven organizations, curiosity, risk taking, challenging the status quo, and even the willingness to be wrong all take a back seat.1 The prevailing culture of such organizations, either implicitly or explicitly, calls for rigidity, risk avoidance, protectiveness, ...
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