CHAPTER 3Do You Have Leadership Systems in Place?

Gabby—our car’s GPS—needs to acquire signals from at least four satellites to get precise bearings of latitude, longitude, and altitude. Those signals tell her where she is, so that she can calculate how to get to where we want to go.

Leadership GPS needs to acquire the leadership locations from three “satellites”: goals, people, and systems.

The Merriam-Webster dictionary defines “system” as “a regularly interacting or interdependent group of items forming a unified whole.” The key words are interacting and interdependent. When several leadership systems interact and become interdependent, high-performance organizations that function with clarity, connectivity, and consistency result.

What are ...

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