CHAPTER 8Goals and the Business Scorecard
Acquire “satellites”—check.
Select “settings”—check.
Now it’s time to go! But where are we going? We have to set a direction and destination—our goals—and integrate them into our Business Scorecard.
The ultimate aim of the leadership GPS process is to guide our organization to the sustained success enjoyed by other high-performing companies. Leadership GPS makes sure this happens by utilizing a critical leadership system: the balanced Business Scorecard.
Like goal setting, scorecards are nothing new. Businesses have been using them for years. But most scorecards are static. They are like thermometers: They tell you the “temperature” (“Are we winning or losing?”) of the business’s goals, but that’s all. ...
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