CHAPTER 14Sustaining Success

Well, there you have it: Our leadership GPS process.

When you use your car’s GPS system appropriately—putting in the correct settings and destination, following its guidance, and celebrating when you successfully arrive at your intended geographic target—you get a gratifying feeling that you arrived safe and sound, without getting lost.

We recall that when we first started using Gabby, the process seemed a bit strange. After all, we’d been navigating the highways and byways of this country for years without serious mishap. Given a map (and later, MapQuest), we always got to where we wanted to go. And when we occasionally did get lost, it did not mean we were trapped in some type of Twilight Zone; we always got to ...

Get Leading Your Business Forward: Aligning Goals, People, and Systems for Sustainable Success now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.