Acknowledgments

I would like to thank all the people who contributed to the birth of this book, apologizing in advance to all those who I have not mentioned.

A special thanks to Jeffrey Liker, professor of Industrial and Operations Engineering at the University of Michigan, author of The Toyota Way, and co-author of The Toyota Product Development System, who deeply inspired me with his teachings and his works: thanks for his contributions and for the trust placed in me.

I am grateful to my friend John Drogosz who, with his generous mentoring, his motivation, and his unreserved support, has guided me and my team in our professional growth and who has contributed to the drafting of the Peugeot Citroën business case.

When I think of my friend and ...

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