Chapter 8

Embarking on the DevOps Journey

Organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations.

Melvin Conway

The IT industry is full of people with strong opinions about how best to organize IT service delivery teams. Some insist that separate development and operations teams are necessary to maintain team focus and attract people with the right skills, as well as to meet any separation of duties requirements. Others believe that modern cloud and service delivery tools are good enough that there is no need for special operations skills, let alone having a dedicated team to handle operations work. Then there are those who believe that delivering services ...

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