August 2022
Intermediate to advanced
496 pages
12h 52m
English
Content preview from Lean DevOps: A Practical Guide to On Demand Service Delivery
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Chapter 12
Workflow
Learn how to see. Realize that everything connects to everything else.
Leonardo da Vinci
Workload unpredictability is one of the most frustrating things that service teams face. Service breakages often come out of nowhere, forcing team members to drop everything to respond. These can lead to newly discovered problems that inevitably lead to yet more unplanned work, all of which then must be prioritized against current commitments. Any work that gets delayed as a result predictably leads to disappointment by the customer and frustration within the delivery team. Who wouldn’t become commitment-shy when faced with that?
IT teams with reactive service commitments do what any sensible person would under such circumstances: make ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.