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Author

Mark Graban is an internationally recognized expert in the field of “Lean healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. He has been recognized twice (for this book and Healthcare Kaizen) as the recipient of the prestigious Shingo Research & Professional Publication Award.

Mark is an experienced change agent, with a background in industrial and mechanical engineering and an MBA from the MIT Sloan Leaders for Global Operations Program. Prior to healthcare, Mark worked in multiple ...

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