Success is completely dependent on quality of people, culture, and learning. You cannot build a complex business system without building its development team simultaneously. Focus on both.
Michael K. Levine1
1. Michael K. Levine, A Tale of Two Systems: Lean and Agile Software Development for Business Leaders (CRC Press, 2009), p. 294.
Please don’t skip this chapter. Every business book emphasizes the importance of people to the extent that it is hard to imagine something new being said. We all agree that empowered teams are important, but how do you develop them? We will do our best to say something fresh in the hope that our ideas, combined with your ideas and the thinking of so many others, will provide the spark ...