Lean Leadership BASICS

Appendix

Sakichi Toyoda’s Five Main Principles¹

1. Always be faithful to your duties, thereby contributing to the company and to the overall good
2. Always be studious and creative, striving to stay ahead of the times
3. Always be practical and avoid frivolousness
4. Always strive to build a homelike atmosphere at work that is warm and friendly
5. Always have respect for the existence of a higher spiritual being, and remember to be grateful at all times

Toyota’s Philosophy²

1. Customer First
2. People are our most valuable resource.
3. Kaizen (activities that cause improvement).
   • Create a learning organization
   • Create a problem-solving environment
   • Surface problems quickly with swift solutions and counter measures.
   • Standard work—(there cannot be improvement without ...