Chapter 1
In the Beginning
Some Background
I retired after a nearly 20-year career at Toyota's US headquarters in Torrance, California. Let me state clearly at the outset, I refer to my time there as a 20-year internship. Working at Toyota was not easy. But for me it was an intense but richly rewarding experience which profoundly changed me and my perspective on leadership.
After leaving Toyota, I spent the remainder of my career teaching lean and translating it into other industries and business realms as both a private consultant and full-time employee serving in internal, lean-leadership consultant roles.
Who cares about Toyota? Most writers, speakers and other experts would quickly acknowledge that Toyota is the Mecca for lean practitioners. ...
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