Chapter 1
The Two Faces of Lean: Process Design and Facility Design
There is no such thing as an architect or construction firm that can build you a Lean hospital. Lean is not a building. It comes from within.
—Kathryn CorreiaSenior Vice President, ThedaCare
This chapter describes the difference between Lean process improvements and Lean hospital design. Although synergistic, they are different.
Introduction
The American healthcare landscape is changing again. As the nation faces increasing fiscal pressure, there is less tolerance for limitless ...
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