Chapter 2

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Fundamentals of Lean Production and Business Systems

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Nine Critical Wastes in Business

Toyota identified seven major types of waste (non-value-added costs). I like to call these “the magnificent seven” because they identify a significant portion of the waste found in all business operations. Some may be more obvious as manufacturing waste but you can also identify the same types of waste in your office, sales, and development organizations.

Jeffery Liker, author of The Toyota Way, added the eighth to the list and a company I was working ...

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