1. Introduction


The motivation for writing this book was a disappointing realization over many years of teaching and mentoring Project Leaders that there are plenty of technical texts explaining the painful underlying statistics in Six Sigma and Lean Sigma, but there are hardly any books explaining what to do from a practical standpoint. There are proliferations of books explaining at a high level the overall concept of a project, but next to none that take the Project Leader through a project, step by step. There are a multitude of books explaining just enough on project tools to suck the reader into buying consulting time from the author to apply them, but none that leave the reader in a position of practical self-sufficiency. Most ...

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