July 2003
Intermediate to advanced
300 pages
9h 24m
English
Content preview from Lean Six Sigma for Service
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CHAPTER 9Phase 4: Performance and Control
You've identified, selected, and trained Champions and Black Belts. You've communicated with the organization about what Lean Six Sigma is and how it will be used strategically. You've developed project charters and sent teams off on their journeys. What comes next? Let's hear again from Lou Giuliano, someone quoted often in this part of the book because he has such excellent advice:
What it takes is constant attention. Every time I visit units we talk about this, in our business reviews we talk about these efforts. I go to the training classes, I go to the Best Practices symposiums, and I get other people talking about it…. You've got to have some other people in the organization who can pay attention ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.