CHAPTER 2Lean for Accelerated Patient Flow

We can significantly increase bottleneck throughput in sales, marketing, development and operations without adding resources.

BOAZ RONEN

Medical educators must begin teaching tomorrow’s doctors to become much better at creating, improving and managing processes and systems.

CLAYTON M. CHRISTENSEN

The agonizingly slow flow of patients through a hospital’s units from admission to discharge can cause delays in treatment, medical errors, and poor outcomes. Lean can simplify, streamline, and optimize patient flows for optimal productivity, profitability, and patient outcomes, effectively eliminating the bottlenecks without adding resources.

If you’ve ever been to London and ridden on the famous Underground, ...

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