Chapter 1
Overview of Lean Six Sigma
Lean Six Sigma is about relentless, sustained improvement—analysis after analysis, metric after metric, and project after project. Lean causes products to move through processes faster, and Six Sigma improves quality.
On the strategic side, Lean Six Sigma is an organizational philosophy of applying relentless efforts to drive waste out of the organization at every level and improve product quality to the level of only 3.4 defects per million opportunities. In a way, it’s almost like a religion for which the goal is perfection, which is nearly impossible. Yet, it is the constant striving and never-ending effort ...
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