Chapter 4
Value Added, Nonvalue Added, Required Nonvalue Added
We’ve touched on the terms value added and nonvalue added in the chapter on waste. We take the opportunity to expand a bit on this topic and add a third term, required nonvalue added.
These terms are usually a source of much tension when a group of individuals are introduced to the philosophy of Lean Six Sigma. All individuals within an organization generally take pride in their work and consider what they do to be of importance. During the course of a Lean Sigma analysis, many people find that a great deal of what they do during the course of the day falls into the category of nonvalue ...
Get Lean Six Sigma That Works now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
