Chapter 8
The Basic Tools of Lean Six Sigma
Lean Six Sigma involves a lot of measuring, charting, and comparing. It is necessary to recognize what areas need immediate improvement, determine what projects to tackle first, keep track of your progress, and assess the success of your initiatives. This chapter covers the basic tools of Lean Six Sigma—metrics, charts, and dashboards—and brainstorming sessions to decide what projects will provide the biggest benefit in the shortest time.
THE IMPORTANCE OF METRICS
Metrics are important because they tell you how you are doing. They tell you how you are doing in business, manufacturing, service, and in ...
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